DBS checks:

5.Check and submit DBS application

On this page:

    Introduction

    Once your team member (or the preferred candidate) has completed the employee section of the DBS checks application form, you will need to check and submit the application.

    Check and submit final form

    You’ll receive a notification via email to tell you when the employee section of the form has been completed.

    It is your responsibility to check that the details on the application match the identity of the team member (or the preferred candidate). You must not submit the form unless you are sure that all the details correspond.

    For more information, you can read the DBS ID checking guidelines on the GOV.UK website.

    Follow the steps below to check and submit the final form.

    1
    Open DBS online

    Use the button below to open the application. Then log in using your unique username and password.

    2
    Find the application form

    DBS online dashboard

    Find the relevant application on your dashboard. You may need to use the search to narrow down the application list.

    Select Edit on the relevant row.

    3
    Check the details

    DBS online applicant details

    You must now check all the details entered by your team member (or the preferred candidate) are an exact match to the documents that they have provided to prove their identity.

    Check the:

    • legal name - first name, any middle names, last name
    • date of birth
    • address
    • National Insurance number.

    Please note:
    If your form is submitted with any incorrect details, such as a first name in the last name field, or a middle name in the first name field, it will be invalid. An extra charge will be incurred if you need to resubmit the DBS check application due to an error.

    4
    Route 1 validation

    DBS online route 1 validation checkbox

    You will now be asked to enter information to prove you have seen proof of identity that meets the route 1 validation requirements. Read more about valid forms of ID on the GOV.UK website.

    Tick the checkbox at the end of Please tick here to select Route 1 validation.

    5
    Enter proof of identity

    DBS online identity dropdowns

    Select the dropdown arrow next to the identity documents you have been given by your team member (or the preferred candidate).

    For example, if you have seen passport details, select the arrow next to Applicant’s Passport Details.

    Then enter the details as shown on the document. Make sure you have entered this correctly as a system check will be carried out using this information.

    6
    Confirm you have seen evidence

    DBS online evidence checkboxes

    Now confirm you have seen sufficient documents in line with the DBS requirements.

    Tick the checkbox at the end of Current address details checked against documentation.

    Then tick the checkbox at the end of Evidence seen and checked.

    DBS online by name field

    Enter your full name in the By name field.

    7
    Submit form

    DBS online form details

    Details of the check will display again. You do not need to amend these details.

    DBS online submit button

    Select the Submit button.

    8
    What happens next

    You will receive a notification via email when the DBS check has been completed.

    Please note:
    If your team member (or the preferred candidate) is unable to provide identification that meets the route 1 validation requirements, you can:

    Please note:
    If you experience an issue entering the driving licence details for your team member (or the preferred candidate), please return to the DBS application and make sure that the employee’s middle name has been entered.

    As digits 12 and 13 of a driving licence number are the initial of the holder’s first and middle name, if the middle name is missing from the DBS application the verification will fail and you will not be able to progress.

    If this does not fix the issue, you must:

    Indicative timescales

    The timescales below give an indication of how long each type of check takes:

    • basic - 80 per cent within 10 working days
    • standard - 95 per cent within five working days
    • enhanced - 85 per cent within five working days.

    Checks that have not been completed within 60 days are automatically escalated as a priority.

    Status updates

    You can check the status of an application at any time on DBS online. Just search for the application from your dashboard.

    The result is shown in the status column:

    • No match = all clear
    • In post = convictions and cautions identified.
    Employee confidential helpline

    0330 380 0658

    Speak to fully qualified counsellors and support specialists at any time, 365 days a year.

    Use code 107574 to access the online resources.

    More about the employee assistance programme

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