Introduction
This is a web-based self-service application that allows you to access personal details, sickness and leave records and expense claims for the staff you manage.
Application overview
You can use manager self-service to:
- view employee personal details and employment information
- view your team members training records
- record staff sickness absence
- authorise annual, special or unpaid leave requests
- approve claims for travel and expenses.
Request an account login
Your manager will request for an account to be set up for you when you join the council.
Check your emails for an invitation. This will include your username and a temporary password.
You will be asked to update your password the first time you login in.
Been promoted into a manager role?
1Request manager account access
To request manager account access:
2What happens next
When we receive your email we will:
- confirm your role with your manager
- update your account with the appropriate access.
Help and support
We have now added help text to various tasks within iTrent to make them easier for you to complete. This includes how to:
- view your team members job details
- action leave requests
- manage absences.
Look out for a question mark icon at the top of task based pages. This provides you with:
- step-by-step instructions
- useful tips
- explanations of what certain fields and options mean.
For further help with manager self-service:
The support team are available:
- Monday to Thursday, 9am - 5pm
- Friday, 9am - 4.30pm