Support for disabled employees - employee guidance:

1.About the support for disabled employees

On this page:

    Introduction

    We’re committed to supporting disabled colleagues to fully participate and thrive at work. This includes making sure we:

    • make reasonable adjustments, such as:
      • adapting workspaces
      • changing working patterns
    • create accessible environments
    • provide the right tools and equipment.

    This section is also here to support colleagues who may be temporarily disabled due to injury, illness, or recovery by helping to:

    • remove barriers
    • maintain continued access
    • remain inclusive
    • provide support at work.

    Supporting our disabled colleagues is a vital part of building an inclusive workplace, especially as most of us will experience disability at some point in our lives.

    Who this section is for

    If you have a physical or mental health condition or are neurodiverse and may require support in your role, the pages in this section will help you to:

    Disability Confident employer scheme

    As a council we have joined the Disability Confident employer scheme. This asks employers to think differently about disability and improve how they recruit, retain and develop those with a disability.

    Myth-busting

    We’re working to build a workplace where disabled people feel welcomed, valued, and supported, so we can attract and retain talented individuals and continue improving our inclusivity. At one of our equality, diversity and inclusion (EDI) forums, we looked at some of the myths associated with hiring a person with disabilities.

    Support your health and wellbeing

    We have a dedicated health and wellbeing section that gives you access to our internal support and programmes as well as a wide range of external resources, that can help you thrive and feel supported at work and beyond.

    Commercial team plan

    Our commercial team plan provides a useful at a glance overview of our vision, purpose, principles and priorities.

    Commercial toolkit

    Our toolkit has been designed to enhance the commercial offerings the council is delivering alongside the commercial framework. It will be an ever evolving document with information to help you with best practice, strategies, models, and commercial principles that can align with corporate values.

    The toolkit features tips, templates and tools in one place to guide you through the commercial review and business planning processes. It includes support and guidance related to:

    • business cases and planning
    • finance including fees and charges
    • marketing and communications
    • new ideas
    • risk management
    • stakeholders
    • training.

    Business cases

    Business cases help us as a council to make informed decisions, especially when it comes to commercial activities like generating income, trading services, or working with partners. They give us a clear and structured framework to work within. We use business cases to:

    • Evaluate viability: Assess whether a commercial proposal makes sense financially, legally, and practically.
    • Justify investment: Present clear evidence to senior decision-makers or elected members on why resources should be allocated.
    • Support strategic goals: Align commercial initiatives with council priorities, such as benefits to the community and budget sustainability.
    • Manage risk: Identify and mitigate potential risks, such as financial, reputational and legal associated with commercial ventures.
    • Monitor performance: Set clear goals and objectives so we can measure the success of projects over time.

    We typically follow a clear process when developing business cases to make sure everything is transparent, accountable, and properly governed.

    Download the template and guidance below to get started writing a business case.

    Business plans

    If your service generates over £50,000 in income you are required to have a commercial business plan.

    The documents below include everything that should be covered in a business plan and how to self-evaluate traded services.

    Pricing

    Our pricing guide and policy documents are important tools that help the council’s commercial services run in a way that’s financially sound, competitive, and meets our public sector responsibilities.

    The main benefits are:

    • Informed decision-making: Provides a clear structure for setting prices based on costs, market conditions, and value to customers.
    • Cost recovery and profitability: It helps make sure all costs (including overheads) are recovered, and identifies opportunities where income could be generated.
    • Transparency and consistency: Promotes clear, justifiable pricing decisions across services, supports governance and accountability.
    • Competitiveness: Helps services benchmark against private sector or other public providers to increase market position.
    • Flexibility for different customers: Encourages tailored pricing strategies, such as tiered pricing or volume discounts.
    • Risk management: Aids in understanding of how pricing affects demand and income, helping services grow in a sustainable way.

    A strong pricing guide helps us find the right balance between being commercially successful and delivering public value.

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    Employee confidential helpline

    0330 380 0658

    Speak to fully qualified counsellors and support specialists at any time, 365 days a year.

    Use code 107574 to access the online resources.

    More about the employee assistance programme

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