Introduction
Make sure you have read our terms and conditions before you place your order through Vivup from a local shop.
How to order
Follow these steps to submit a quote and order for the cycle to work scheme via your local bike shop:
1Visit the Vivup website
Use the link below to login or register and set up a Vivup account.
2Select cycle to work
On the Vivup homepage, select Cycle to Work from the menu.
3Find a local bike shop
Select Find a bike shop from the menu.
Under Find a bike shop, in the text field, enter either:
- a place name
- your postcode
- the name of a bike shop (if you have a preferred one).
You can also select a pin on the interactive map.
Visit the website for your chosen bike shop and obtain a quote from them to upload in the next step.
4Order with your quote
Once you have your quote, return to the main screen and select Order with quote.
Then:
- add the order details
- upload the quote
- add your personal details
- submit your order.
5Order confirmation and hire agreement
Once Vivup have reviewed your local bike shop quote, they will email your hire agreement to you with details on how you can sign this online.
The council will also receive and consider this document to confirm you:
- are hiring the equipment from them for the duration of the agreement
- meet the criteria and our affordability checks for the scheme.
6Collect your bike and cycling equipment
Once your hire agreement has been signed and received, you will:
- receive information on how to collect your bike.
- be able to contact the shop to arrange collection.
7First payment
Your first payment will be taken from your salary the month after you signed the hire agreement.