Introduction

Proofreading is essential for any text that will be shared with an audience, whether it’s a paper, a job advert, an online article, or a printed flyer. Our document and data processing team are available to check your written content makes sense, is accurate and free from errors.

Proofreading and why it is important

Proofreading is the process of carefully reviewing a written document or text to identify and correct:

• spelling errors and typos
• missing punctuation
• incorrect grammar
• formatting.

When you’ve been reading and rereading the same words for hours or days, it becomes much harder to notice mistakes. By having your written content proofread by a fresh pair of eyes, you can make sure it is accurate, coherent and free from mistakes before you publish it. This helps to maintain the council’s credibility and public perception.

This service is recommended for all public-facing documents, including:

• policies and reports
• letters and emails
• online articles
• posters, flyers and newsletters.

2

What happens next

Once the document and data processing team receive your request, unless you have given a specific deadline, they will complete it as per their service standards:

• urgent requests - completed in 1 working day
• normal requests - completed in 3 working days.

Files are sent to you via email, unless you have stated otherwise.