Introduction

Equality data can help you better understand the people that use, or indeed don’t use, your services. It can help inform service improvement and identify potential barriers to access from specific protected characteristics. Monitoring should only be carried out with a specific purpose, such as carrying out a service review, or informing policy change.

Guidance

The equality monitoring guidance below provides advice on:

• why information needs to be collected
• when it should be collected
• what should be collected and how
• how to use the data to identify any issues that need to be tackled.

Sensitive data

We collect equalities data about you to:

• inform our thinking and decision-making
• identify where we can provide further support
• comply with our legal duties under the Equality Act 2010.