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  • Word document

    • Grievance

    This policy provides a structured process for employees to raise and resolve concerns, problems, or complaints related to their employment. It outlines informal and formal stages, including the right to appeal, and ensures grievances are handled fairly, confidentially, and without delay, in line with ACAS guidelines and employment law.
    Updated: 13 December 2023
    • Grievances and mediation
    Download
  • PDF document

    • Grievance

    This policy provides a structured process for employees to raise and resolve concerns, problems, or complaints related to their employment. It outlines informal and formal stages, including the right to appeal, and ensures grievances are handled fairly, confidentially, and without delay, in line with ACAS guidelines and employment law.
    Updated: 13 December 2023
    • Grievances and mediation
    Download
    Back to policies and procedures
    Employee confidential helpline

    0330 380 0658

    Speak to fully qualified counsellors and support specialists at any time, 365 days a year.

    Use code 107574 to access the online resources.

    More about the employee assistance programme

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