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Legal and accessibility requirements:
2.Translation statement

On this page:

    Introduction

    Our corporate Equality Plan 2024-2028 includes a key objective that all information should be accessible. This supports the development and implementation of the Corporate Accessible Information Standard.

    Public Sector Equality Duty

    The Public Sector Equality Duty requires public bodies to ensure they consider the needs of all individuals in their day-to-day work. This includes how policy is shaped, information is communicated and services are delivered. Public bodies must therefore understand how different people will be affected by their activities, so that policies and services are appropriate and accessible to all and meet different people’s needs. This commitment includes the provision of translation and interpretation of information in a format that meets people’s needs.

    Translation of information should be considered for those who:

    • do not understand written English
    • have a sensory impairment
    • have a learning difficulty
    • have low levels of literacy.

    Consideration may include

    • Would only providing the information in written English prohibit access or limit understanding for any customers regarding essential services? This might include access to benefits, welfare services or educational opportunities or understanding of planning consultations, public health campaigns and important safety information. If so, you should consider translation.
    • In addition to providing information in other language formats, including British Sign Language, consideration needs to be given to other alternative formats including large print, braille and ‘Easy Read’ versions.

    Consideration should be given as to whether information needs to be provided in other languages as a matter of course to ensure it is accessible. Where appropriate, documents should include a statement that indicates the availability of alternative formats.

    If the information produced needs to be translated the following statement should be included:

    Statement

    This leaflet/document/information can be made available in other languages or formats if required. To request another format, please contact us at:

    • Insert telephone number
    • Insert email address
    • eastriding.gov.uk.

    (Please note: you should add or delete contact details as appropriate)

    Further advice

    Further advice or clarification can be sought from the corporate policy team. You can:

    Email equalities@eastriding.gov.uk
    Find out more about translation and interpretation services
    Find out more about our eyecare voucher scheme

    Take regular screen breaks

    Make sure you take regular screen breaks to give your eyes the rest they need. Here are some tips to help you do this:

    1. Vary your tasks

    Try to plan and switch between screen and non-screen work so that you naturally get a break.

    2. Set a timer

    Take frequent, short breaks every hour with 5 to 10 minutes away from your screen, this could be to:

    • make a drink
    • do some stretches
    • go to the printer.

    3. Follow the 20-20-20 rule

    Every 20 minutes look at something 20 feet away for 20 seconds to give your eye muscles a rest.

    4. Remember to blink!

    Blinking is the eye’s way of getting the moisture it needs on its surface. It also cleans the surface of your eye of any debris and washes it out with fresh tears.

    If you're talking to someone or looking at objects in the distance, you normally blink 30 to 40 times per minute. But when you are reading on a screen, your blinking naturally slows to 3 to 5 times per minute.

    By making a conscious effort to blink more often, this will help to keep the surface of your eyes from drying out and also sharpen your vision.

    Make your display work for you

    1. Position your screen correctly

    If your screen isn’t set up correctly, you may be unnecessarily straining your eyes.

    Your eyes should be roughly the same height as the top of the screen. If you find yourself leaning forward to peer at the screen bring the screen closer and/or adjust the font size so it is easier for you to read.

    2. Reduce glare and reflections

    Make sure you have a clear view of the screen with no glare or reflections.

    If daylight is shining on your screen you could:

    • close the blinds
    • tilt the screen
    • reposition yourself and the screen.

    3. Check image quality

    Make sure that your screen display is clear and flicker free. You may need to adjust the colours, brightness or contrast to make it clearer.

    Any text should be crisp and readable. Try adjusting the zoom or making the text larger if you experience difficulty.

    Get your eyes checked regularly

    As a regular DSE user, you should get your eyes checked every 2 years.

    You can get a full eye examination at no cost to you. If you need glasses solely for the use of digital screen equipment, you can also get a contribution towards this.

    Employee confidential helpline

    0330 380 0658

    Speak to fully qualified counsellors and support specialists at any time, 365 days a year.

    Use code 107574 to access the online resources.

    More about the employee assistance programme

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