Introduction
This is an electronic banking system, used by internal departments for making payments.
Application overview
You can use the eReturn electronic banking system to:
- pay cash and cheques into the council’s bank account
- credit the cash or cheques to your budget income codes
- log banking deposits made to NatWest or the Post Office.
Request an account login
1Contact the cashiers admin team
To request a login to eReturn, you can:
What you'll need to provide
You’ll need to provide your:
- cost and detail code
- VAT code for each cost and detail code
- description of what the income is
- list of names of the users who need access.
2Next steps
Once your account login has been created, the cashier admin team will contact each user with:
- a link to access the system
- login details
- a document to log all your deposits
- training information. This could include:
- videos to watch
- a virtual training session to talk you through the system.
Deposit cash or cheques
1Deposit at the post office or bank
You, or a member of your team, can deposit cash or cheques at any post office or NatWest branch (subject to your individual service risk assessments).
Make sure you follow the correct procedure for the amount of money you are taking to the bank as per your service area risk assessment.
2At the post office or bank
The cashier will count and seal the money.
3Log the deposit on eReturn
You, or a member of your team with access to eReturn, must record the deposit on eReturn on the same day that the deposit is made.
Transactions logged on the system will be processed within 1 working day.
Help and support
For help with this application, please contact us:
The support team are available:
- Monday to Thursday, 8.30am - 5pm
- Friday, 8.30am - 4.30pm