IT apps directory:

AzeusCare staff portal

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    Introduction

    This case management application provides an electronic social care record (ESCR) for service users within adult social care and children’s social care.

    Application overview

    You can use the AzeusCare staff portal to:

    • add or update service user records
    • complete assessments such as care and support, carer and reablement
    • make referrals for extra support, such as hospital, disability or Lifeline services
    • raise safeguarding concerns and enquiries.

    Request an account login

    The AzeusCare staff portal uses the same username and password as your network account.

    You will need an account to be set up for you before you login into AzeusCare for the first time:

    Please note

    When your password for the network changes, your password for AzeusCare will change too.

    Other information

    Moving teams

    If you are moving teams within the Adult Social Care or Children’s services, and still require access to the AzeusCare staff portal, your team details must be updated. This is to make sure you have the correct access levels for the team you are working with.

    Name change

    Your AzeusCare staff portal login is linked to your network account login. If you change your name and your network account is updated, you must also request for your AzeusCare account details to be updated.

    Please note

    You will not be able to login to AzeusCare if the account details do not match.

    Help and support

    For help with:

    • passwords
    • issues with AzeusCare staff portal
    • AzeusCare customer forms

    For practice issues:

    Contact your line manager, the adult services principle social worker or principle children and families social worker.

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    Employee confidential helpline

    0330 380 0658

    Speak to fully qualified counsellors and support specialists at any time, 365 days a year.

    Use code 107574 to access the online resources.

    More about the employee assistance programme

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