Accessibility statement:

2.Testing and improving this site

On this page:

    Introduction

    We run a number routine and manual checks on this website to make it as accessible as possible.

    We always aim to fix any issues as soon as they are found. You can find details of any issues we are currently working on below.

    How we test this website

    When content is released

    Each time we release new content and/or functionality on this website, we run a manual accessibility test using the Silktide accessibility testing platform.

    This checks the content of this website against the W3C (World Wide Web Consortium) WCAG 2.1 accessibility standards using automated testing techniques.

    Any highlighted issues are corrected as soon as possible to make sure our high compliance score is maintained.

    Routine checks

    Silktide carries out an automated weekly check of this website and alerts us of anything we need to resolve.

    Compliance status

    The latest manual Silktide report, run on 5 November 2025, stated this website had achieved:

    • Level A - 84.5% compliance
    • Level AA - 84.5% compliance
    • Level AAA - 79.8% compliance

    Regular manual checks

    We also carry out regular manual checks using the WAVE web accessibility evaluation tool.

    This provides visual feedback about the accessibility of web content by injecting icons and indicators into the page.

    What needs more work

    The website went live on 31 July 2023.

    We are still completing an in-depth review of the site to identify accessibility issues. We will provide a report of our findings in due course.

    What we’re doing to improve accessibility

    Since the launch of this website in August 2023, we have put a number of procedures in place to make sure this website remains accessible.

    These include:

    • a dedicated website administrator tasked to identify and address accessibility issues in response to user feedback and Silktide reports
    • an ongoing training programme for designers, developers, website contributors and moderators on how to deliver accessible web pages from the ground-up.

    We are also investigating ways to test, and gain feedback on, our website with real users from across East Riding of Yorkshire.

    Employee confidential helpline

    0330 380 0658

    Speak to fully qualified counsellors and support specialists at any time, 365 days a year.

    Use code 107574 to access the online resources.

    More about the employee assistance programme

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